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Customer Support Help Desk

Whether it’s a setup question, a technical issue, or just something you’re unsure about—reach out to us directly. Our team responds fast.

Service Level Agreement

Priority Description Response Time Resolution Time
Critical System down, production impact 30 min 4–8 hrs
High Major module not working 2 hrs 24 hrs
Medium Partial impact or workaround available 4 hrs 2–3 days
Low Minor issues, enhancements, queries 24 hrs 5–7 days

Need Help? We're Here to Support You.

Whether it’s a setup question, a technical issue, or just something you’re unsure about—reach out to us directly. Our team responds fast.

support@leanworxcloud.com

+91 63615 10918

success@leanworxcloud.com