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Here are some common questions customers frequently ask about Leanworx
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Absolutely. What matters is not the size of your shop, but how conscious you are about productivity, profitability, sustainability, and staying competitive. Leanworx helps you achieve these goals whether you run 5 machines or 500.
Leanworx pricing depends on the feature modules you choose for your shop floor. We offer modules for Machine Utilization, Machine Productivity, Operator Productivity, Machine Maintenance, and Paperless Shop Floor operations. In addition, a wide range of add-ons are available to address specific requirements. Since every shop floor is unique, we encourage you to write to us so we can provide accurate pricing tailored to your scale of implementation and business needs.
Most issues can be resolved quickly through our remote support, which is available online and by phone. Our engineers can securely access your system, diagnose problems, and provide solutions without delay. If there’s ever a situation that cannot be fixed remotely, we arrange for an onsite visit to ensure your plant operations run smoothly. Charges apply.
Yes, of course please fill in the Try for Free link on our website.
Leanworx is hosted on Microsoft Azure, one of the world’s most trusted cloud platforms. Azure provides enterprise-grade security features including data encryption, role-based access control, and compliance with global standards such as ISO 27001 and GDPR. By leveraging these world-class capabilities, Leanworx ensures your manufacturing data is fully secure, private, and accessible only to authorized users.
Leanworx automatically tracks every instance of downtime with precise start and end times, cycle time and part loading and unloading time and power failure. However, common reasons—such as setup, tool change, or no-raw material need operators input.
There are wo type of machines:
1. Latest machines with Ethernet ports, Leanworx connects to machines using standard industrial communication protocols over Ethernet. We support FOCAS, POC/UA. MTConnect and a host of other protocols.
2. Legacy machines that do not have Ethernet ports, we provide an industrial grade IIoT device.
Operators can easily record incidents like breakdowns, tool changes, or material shortages through a robust push button system for semi-skilled operators ( highly popular among auto parts companies) or simple interface on a TouchPod for skilled operators.
ANDON display software is an add-on software, that you may wish to buy a license anytime you wish. You will have to provide a large screen TV and a PC to run the license.
We provide Technical support services are provided ONLINE ONLY, from 9:00 AM to 6:00 PM Monday through Saturday excluding public holidays. All technical issues are resolved by remote support through email, phone and remote support Internet tools like TeamViewer, Anydesk, MS TEAMS and Zoom. You can raise a Tech support ticket on our help portal or simply send us an email to support@leanworxcloud.com.
Yes, the Leanworx team provides complete training on both using the software and interpreting the data. Our sessions are designed to ensure your team not only understands the dashboards but also knows how to act on the insights. We also offer refresher training and ongoing support, so your team stays confident and effective in maximizing OEE improvements.
Leanworx improves profits by uncovering and eliminating hidden losses on your shop floor. It tracks real-time machine and operator performance, giving you accurate OEE based on Availability, Performance, and Quality. With these insights, you can cut down unplanned downtime, reduce cycle-time losses, and minimize rejections—leading directly to higher output, better utilization of machines, and increased profitability without additional capital investment.
Leanworx captures live production data from both machines and operators to calculate OEE accurately and in real time—based on Availability, Performance, and Quality. By identifying the factor dragging down OEE and taking corrective action, you can consistently maximize overall efficiency.
Leanworx understands the power of customized dashboards, and yes, we provide custom dashboards.
Leanworx can monitor a wide variety of machines including CNC turning centers, machining centers, grinding machines, presses, spring-making machines, packaging lines, bottling machines, die-casting machines, injection molding machines, and more. It works seamlessly with both modern CNCs and older legacy machines, ensuring accurate data capture across any mix of equipment on your shop floor.
Leanworx is truly plug-and-play. It connects to your machine and starts capturing data within 30 minutes. Once connected, you can instantly begin receiving reports and alerts right on your phone—helping you spot hidden losses, improve utilization, and boost profits from day one.
Yes, we provide a free Proof of Value trial on one machine for 5 working days. It’s completely risk-free and designed to give you first-hand experience of Leanworx. At the end of the trial, you’ll receive crystal-clear reports showing hidden losses, productivity gains, and the ROI you can expect—so you can make a confident decision backed by data.
The evaluation process usually takes less than 10 days. We begin with an online discovery presentation to demonstrate how Leanworx can address the specific challenges of your shop floor, including expected benefits, ROI, and commercial details. This is followed by a 5-day free Proof of Value trial; after which we provide you with a detailed commercial quotation.